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Frequently Asked Questions

Learn more about our cleaning services, products we use and specific about other services we offer. If you do not find the answer you’re looking for, please contact us.

Frequently Asked Questions

WHEN HIRING MALINIS PROPERTY SERVICES

  • We currently service  the Milton, Burlington, Oakville, Georgetown, and Mississauga (West of Hurontario.

    We may consider special requests jobs outside of our area, but there would be an additional charge for travel.

  • All of our employees/contractors are insured with WSIB, trained and educated on proper safety practices and protocols.

    Malinis Property Services WSIB insurance coverage guarantees you no-fault workplace insurance. As a result, you, as a homeowner, are protected against costly court settlements and receive support when you need it.

  • Our customers safety is our upmost priority; therefore, Malinis Home Solutions Inc. Property Services and its employees/contractors are fully insured and bonded All of our staff are interviewed and have had a current security check performed.

  • We use a secure payment method in order to ensure your personal information is never shared or used by a third-party. Please review our privacy policy.

  • Yes - If you have a special request, please do not hesitate to ask us. We will do whatever we can to accommodate your request.

  • Minimum charge plus hourly rate for additional cleaning time.

    Minimum charge for window cleaning is calculated based on the size/square footage of the home.  There could be some additional charges for level of difficulty, unforeseen circumstances, special requests by customer, etc.  Additional charges will be discussed before proceeding with work.

    Minimum charge (up to 1500sqft) for disinfectant services.  Additional charge per square foot over 1500sqft.

    Since we normally quote you site unseen, we will provide an estimate based on the time it would take to clean a typical home plus any extra requests.  We do have a minimum charge for each booking depending on the service(s) requested.

    Our quote provides an estimate and range of time for all our services.  If we believe there will be additional charges above the quote provided, we will call to get your authorization for additional time.   Things that could impact the pricing are clutter, pets, frequency of deep cleanings and lifestyle

    If we clean the home in less time than estimated, you will only be charged the time we were there or our minimum charge.

  • We bring all supplies and equipment to get the job done.  If you have a specific request for us to use your vacuum, mop or product please leave instructions on the booking form in the  “additional comments” section.  Price will not be altered for using your supplies/equipment.

  • Complete our online form and receive your quote within 24hrs.  If you have questions or require immediate assistance, please do not hesitate to contact us.

  • You can book with your cleaner directly or through our website here - Book an Appointment

  • Typically, 1-2 cleaners will be scheduled to clean your home depending on the demand for the day. In some circumstances, for example if a home is particularly large, request multiple services or if you need a fast cleaning before an event, we may send additional cleaners because of skill sets, equipment requirements and to get the job done quicker. Item description