Privacy Policy

Malinis Property Services

1. Information Collection

  • We collect information directly from you when you fill out a form on our site, book a service, call our office, or send us a message. [cite: 4]

  • We also collect information automatically through cookies and similar technologies when you browse our website. [cite: 5]

  • When you opt in to receive text messages or emails from us, we record that consent as part of your contact record. [cite: 6]

  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. [cite: 41]

  • You may, however, visit our site anonymously. [cite: 42]

  • We also collect information about gift recipients so that we can fulfill the gift purchase. [cite: 43]

  • Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. [cite: 39]

2. How We Use Your Information

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. [cite: 48]

  • To allow us to better service you in responding to your customer service requests. [cite: 49]

  • To quickly process your transactions. [cite: 50]

  • To administer a contest, promotion, survey or other site feature. [cite: 50]

  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. [cite: 51]

3. SMS & Text Message Communications

·       When you provide your mobile phone number and indicate your consent to receive text messages, you are opting in to communications from Malinis Home Solutions Inc. [cite: 15]

·       You may receive messages related to appointment confirmations, service reminders, follow-ups, and promotions. [cite: 15]

·       Message frequency may vary. Message and data rates may apply. [cite: 16]

·       Consent to receive text messages is not a condition of purchase. [cite: 17]

·       To opt out at any time, reply STOP to any message from us. To request assistance, reply HELP. [cite: 18]

·       SMS opt-in records are retained for a minimum of four years. [cite: 21]

4. Data Sharing and Disclosure

·       We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing or promotional purposes. [cite: 8]

·       No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. [cite: 9]

·       Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver our communications. [cite: 10]

·       Information sharing with subcontractors in support services such as customer service is permitted. [cite: 11]

·       We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. [cite: 75]

5. Cookies and Tracking

·       Cookies are small files that a site or its service provider transfers to your computer's hard drive (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. [cite: 61]

·       We use cookies to help us remember and process the items in your shopping cart. [cite: 62]

·       They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. [cite: 63]

·       We also use cookies to help us compile aggregate data about site traffic and site interaction. [cite: 64]

·       You can choose to turn off all cookies through your browser settings, though some services will not function properly. [cite: 67, 70]

6. Security and Retention

·       We implement a variety of security measures to maintain the safety of your personal information. [cite: 56]

·       Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights. [cite: 57]

·       Sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases. [cite: 59]

·       We retain your personal information for as long as necessary to provide our services, maintain records, and comply with legal obligations. [cite: 20]

7. Third-Party Platforms and Links

·       We use GoHighLevel as our primary platform for customer relationship management, communications, and service automation. [cite: 24]

·       GoHighLevel acts as a data processor and is not permitted to use your information for its own marketing purposes. [cite: 26]

·       Our website may contain links to third-party sites, which maintain their own separate privacy policies. [cite: 27, 84]

·       We are not responsible for the content or practices of those linked sites. [cite: 28, 84]

8. Your Rights and Choices

·       To modify your e-mail subscriptions, please let us know by modifying your preferences in the 'My Account' section. [cite: 78]

·       To delete all of your online account information from our database, sign into the 'My Account' section of our site and remove your shipping addresses, billing addresses & payment information. [cite: 80]

·       You may also request access to the personal information we hold about you or ask us to correct inaccurate information. [cite: 30]

·       To opt out of SMS messages, reply STOP to any text message from us. [cite: 34]

9. Contact Information

·       Malinis Property Services [cite: 97]

·       995 Donnelly Street, Milton, Ontario L9T 0A1 [cite: 98]

·       Phone: 289-862-1331 [cite: 99]

·       Serving Milton, Burlington, Oakville, Mississauga-West [cite: 100]

10. Policy Scope and Consent

This online privacy policy applies only to information collected through our website and not to information collected offline. [cite: 92]

  • By using our site, you consent to our privacy policy. [cite: 96]